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Messaging

VAssure’s Messaging Systems Management Services helps you get the most out of your applications across platforms, vendors and delivery requirements through a combination of highly skilled people, processes, technology and innovative delivery models, that ensures smooth functioning of messaging systems.

VAssure offers cost effective, end-to-end IT services based on onsite / offshore model along with strong tie-up with world technology leaders including Microsoft, IBM, Intel, EMC and HP and stringent quality methodologies like Six Sigma and ITIL framework.

Messaging Services

Messaging Monitoring & Management
  • Monitoring messaging applications
  • Managing day-to-day messaging solutions
Enterprise Messaging Services
  • Mailbox-base services - Subscription-based
  • End-to-end enterprise messaging outsourcing
      •Hosting
      •Server infrastructure

Infrastructure Management

Proactive monitoring and administration
Ongoing support and training
Email traffic optimization and control
Site replication and mail optimization
Server and domain consolidations
Diagnostic (proactive and reactive)
Performance and trend reports
Vendor management
Incident management
Problem management
Change management
Configuration management

Messaging Offerings

Services Offerred	Capabilities Delivered
Planning	Study of the current mail system requirements Server sizing Understand the concerns / challenges faced in the current mail system Understand the organization needs / requirements Understand the user base (remote users vs. local users, dial-up, LAN, ISDN, etc.) Understand the current infrastructure (hardware / network connectivity)
Design	Messaging solution based upon client's specific needs Migration approach from current system (Exchange5.5 / Exchange2000) Organization and site level details Internet mail flow and other connectors Design the new infrastructure required to support the new mailing system (clustering) Global consolidation of email servers for reducing TCO Wireless email solutions (Blackberry Enterprise / Windows Mobile / Good Link) Mail access through web / fax support requirements Anti-virus / spam solutions for enterprise corporate Integration with different email systems Enterprise public folder management Collaborative services - LCS Monitoring (MOM and NETIQ) Design backup / restore Strategy Disaster recovery
Implementation and Support	Migration of Exchange 5.5 to Exchange 2003 Migration of Unix mail / Lotus Notes to Exchange 2000 End-to-end support (monitoring and administration) of exchange and AD environment Provides world-class datacenter hosting facility Blackberry Enterprise Server (BES) monitoring and administration Manage backup and restore operations for exchange and AD Monitoring and administration of SPAM solution (Iron Port, Front Bridge, Brightmail, McAfee Appliances) Monitoring and administration of LCS Day-to-day administrative activities related to email create, delete, modify, etc. Support of email archiving / journaling environment (KVS) Generating reports required by management Implementation of right fax services Clean up activities on the GAL directory / address book using custom scripts Monitoring the messaging queues / mail traffic Monitoring the server health and other parameters
Infrastructure Management	Proactive monitoring and administration Ongoing support and training Email traffic optimization and control Site replication and mail optimization Server and domain consolidations Diagnostic (proactive and reactive) Performance and trend reports Vendor management Incident management Problem management Change management Configuration management