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Business Service Management Overview

VAssure's Business Service Management (BSM) is a leading global provider of Business Service Management Solutions. We integrate People, Process and Technology into a complete Global BSM solution to enable you to support business objectives and drive IT efficiency.

VAssure BSM is uniquely positioned to service your global enterprise needs, having successfully delivered numerous engagements around the world. We deliver unmatched business value to customers through a combination of process excellence, quality frameworks and service delivery innovation.

VAssure BSM integrates People, Process and Technology (PPT) into a complete into a complete Business Service Management solution to enable you to effectively support business objectives and drive IT operational efficiency.

Integrated People, Process and Technology (PPT) solutions:

Service Solutions
ITIL Consulting
Managed Support& Ll 1 Support
Remedy SystemUpgrades
GAP Analysis& Assessments

Industry Solutions
Banking &Financial
Healthcare
High Tech
Public Sector& Retail

Business Solutions
Business Service Management
BSM Routes to Value
Compliance & Best Practices

Technology Solutions
BMC Software
Complimentary Technologies

BSM Technology Partners
VAssure BSM has identified a selection of leading software vendors to communicate your IT processes and business goals:

BMC Software
BMC Remedy
BMC ConfigurationManagement(Marimba)
BMC Knowledge Management(KMX)
Complimentary Technologies

VAssure BSM Benefits

Complete RiskManagement
Fixed Time, FixedPrice Engagements
LowerImplementation Costs
Faster Time toMarket & Higher Quality
ProjectManagement Methodology
ITIL Consulting& Training
GlobalDevelopment & Deployment
Technical Depth& Expertise on Large Projects
Accelerators& Custom Integrations
ApplicationManagement

Roadmap
How will you get there? Every roadmap is different because every business and their respective objectives are different. VAssure BSM helps to identify similarities that can be leveraged and addresses the differences that give your company the IT advantage. Understand, Identify, Prioritize, Plan and Execute for IT excellence.